Frequently Asked Questions
Everything you need to know about your Niconi beauty experience.
Are Niconi products suitable for sensitive skin?
Yes, our products are formulated with high-quality, dermatologically tested ingredients designed to be gentle yet effective for all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Does Niconi test on animals?
No, Niconi is a cruelty-free brand. We are committed to ethical beauty and do not conduct or commission animal testing on any of our products or ingredients.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
How can I track my order?
Once your order ships, you will receive an email containing a tracking link. You can also log into your Niconi account to view your order history and real-time status.